CLIENT LISTENING PROGRAM

Good morning, Larry

RELATIONSHIP NPS
+54Current

Trailing 12 months

54EXCELLENT
Promoters 68%Passives 18%Detractors 14%
PROGRAM PULSETHIS QUARTER
4InterviewsStored in the hub
4Feedback recordsSearchable content
7Actions open3 due this week

INTERVIEW PIPELINE

Upcoming & recent

EMERGING INSIGHTS

Theme momentum

Commercial understanding82 mentions
+9%
Responsiveness74 mentions
+4%
Pricing & value58 mentions
−6%
Proactivity46 mentions
+2%

VOICE OF THE CLIENT

Quote finder

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The team understands our business almost as well as we do. That commercial instinct is what keeps us coming back.
Northstar EnergyCommercial understanding · Houston